Read excerpts from the many on-line QFD books through Google Books web site.
http://books.google.com/
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Akao, Yoji and Mizuno
QFD: The Customer-Driven Approach to Quality Planning and Deployment
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Akao, Yoji
Quality Function Deployment Integrating Customer Requirements into Product Design
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Cohen, Louis
Quality Function Deployment: How to Make QFD Work For You
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Clausing, Don
Total Quality Development : A Step-By-Step Guide to World-Class Concurrent Engineering
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Crosby, Philip B.
Quality Is Free: The Art of Making Quality Certain
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Deming, W. Edwards
Out of the Crisis, 2nd ed
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Daetz, Doug, Bill Barnard, and Rick Norman
CUSTOMER INTEGRATION: The Quality Function Deployment (QFD) Leader's Guide for Decision Making
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Dobyns, Lloyd, and Clare Crawford-Mason
Quality OR ELSE: The Revolution in World Business
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Eureka, William E., Ryan, Nancy
Quality up, Costs Down: A Quick and Easy Guide to QFD and Taguchi Methods
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Gabor, Andrea
The Man Who Discovered Quality
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Ishikawa, Kaoru
Guide to Quality Control
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Jackson, Thomas L., Jones, Karen R.
Implementing a Lean Management System
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King, Bob
Better Designs in Half the Time
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King, Bob
Designing Products and Services That Customers Want
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Juran, Joseph
Juran on Leadership for Quality
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Pardee, William J.
To Satisfy & Delight Your Customer: How to Manage for Customer Value
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ReVelle, Jack B., Moran, John W., Cox, Charles A.
QFD Handbook
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Sherkenbach, William W.
The Deming Route to Quality and Productivity: Road Maps and Roadblocks
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Walton, Mary
Deming Management at Work
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Walton, Mary
The Deming Management Method
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Barnard, William, Thomas, Wallace
The Innovation Edge, Building Strategic Breakthroughs. Using the Voice of the Customer
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Bicknell, Barbara A., Bicknell, Kris D.
Road Map to Repeatable Success: Using QFD to Implement Change
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Bossert, James L.
Quality Function Deployment: A Practitioner's Approach
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Day, Ronald G.
Quality Function Deployment: Linking a Company with its Customers
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Gitlow, Howard S. and Shelley J.
The Deming Guide to Quality and Competitive Position
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Translated by David J. Lu.
What Is Total Quality Control? he Japanese Way
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Neave, Henry
The Deming Dimension
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ReVelle, Jack B., Moran, John W.
Executive's Handbook on Quality Function Deployment: Defining Managements' Roles & Responsibilities
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Ryan, Nancy E.
Taguchi Methods and QFD: Hows and Whys for Management: A Special Collection of Papers and Essays on Today’s Quality Issues and New Quality Technologies
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Shillito, Larry M.
Advanced QFD: Linking Technology to Market & Company Needs
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Scholtes, Peter, et al.
The Team Handbook: How to Use Teams to Improve Quality
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Tribus, Myron
Selected Papers on Quality and Productivity Improvement
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